Privacy Policy

Lascar Electronics Limited (“we“, “our” and “us“) is committed to protecting your privacy.

This Policy sets out the basis on which any personal data we collect from you online, or that you provide to us online, will be processed by us. Please read the following sections carefully to understand our practices regarding your personal data.

Our website (lascarelectronics.com) (“our site“) is UK based. We take all reasonable care to treat your personal data in accordance with the requirements of the General Data Protection Regulation (Regulation (EU) 2016/679) (the “GDPR“) and all other applicable data protection legislation.

For the purpose of the GDPR the data controller is Lascar Electronics, Unit 6 Milford Trading Estate, Blakey Road, Salisbury, SP1 2UD, United Kingdom. Our nominated representative is Jonathan Abbott.

No data transmissions over the internet can be guaranteed to be 100% secure. We cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

We may occasionally update this Policy. Such amendment will become effective immediately upon us posting them to our site. By continuing to use our site, you will be deemed to accept the updated terms.

Please note that we may from time to time provide links to other sites or services on our site. Such sites or services may not be governed by this Policy and you should view the particular privacy policies of those sites or services for further information.

How we collect and process your information

We will collect and process the following data about you:

• Information you give us. This is information about you that you give us by filling in forms on our site. It includes information you provide when you register to use our site, request marketing information, use our online chat feature, enter a competition, promotion or survey and when you report a problem with our site.

The information you give us may include your name, address, email address, phone number, date of birth, gender, personal description and photograph. Information you give us might also include “special categories” of more sensitive personal information. This could include information about your health, including any medical conditions that we may need to consider when recommending a suitable product or service to you.

• Information we collect about you. Each time you visit our site, like most other website operators, we collect non-personally identifying information of the sort that web browsers and servers typically make available. This includes technical information, such as your IP address and information about your visit, such as records of how you navigate the pages on our site and how you interact with the pages.

We will process the information you give us to:

• to comply with our contractual obligations to you by supplying goods/services you have purchased from us. If you do not provide us with this information then we will be unable to supply you with our products and services; and
• to notify you about changes to our product and service offerings.

We will process the information we collect about you:

• to improve our site and services, to administer our site and to carry out internal operations which include troubleshooting, data analysis, testing, research and statistical and survey analysis;
• to ensure that content from our site is presented in the most effective manner for you and for your computer;
• to allow you to participate in interactive features of our service, when you choose to do so; and
• as part of our efforts to keep our site safe and secure.

Grounds for processing your information

We are processing your data on the following grounds:

• Information you give to us:
• the processing is necessary for the performance of the contract for the supply of goods and/or services between you and us. This includes where you have instructed us to take some pre-contractual steps (such as providing you with a quotation or specification for our products or services) prior to us formalising the contract;
• where the processing relates to email or text marketing communications sent by us, we will have obtained your prior consent. You can opt out of these communications at any time by following the steps set out in the marketing communication or by contacting us using the contact details set out at the end of this Policy;
• the processing of certain information you provide is also necessary for us to comply with our legal obligations (for example, maintaining adequate financial records for accounting purposes or records of work for insurance purposes); and
• where we collect special categories of data from you, we will obtain your consent to process this data and we will ask for it on the appropriate form on which we gather this information.
• Information we collect about you: The processing is necessary for achieving our legitimate interest of ensuring our site is displayed correctly and efficiently in your browser and to improve the quality and usability of our site. In accordance with data protection law, where such information constitutes personal data we have carefully weighed your interests and fundamental rights and freedoms against our interest to process your information and are satisfied that we are justified in processing your information for this purpose.

Cookies

We may also collect personally identifying information using cookies. Sometimes cookies are required as part of our site’s operation. We will not collect personal data about you using cookies outside of this purpose. If you prefer not to allow the use of cookies, you can change the configuration of your browser to either warn you when you receive a cookie, or to automatically reject them. You may find, however, that disabling cookies means certain areas of our site do not function correctly.

Storage and retention of your information

The data that we collect from you will not, to the best of our knowledge, information and belief, be transferred to, or stored at a destination outside the European Economic Area.

All information you provide to us is stored on our secure servers or those of our hosting providers.

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

We will typically store your personal data (name, address, copy ID, photographs and payment details) for up to six years following completion of an order (or the date of termination of a service contract between us) unless:

• a longer retention period is prescribed by law;
• the terms of the contract between us require us to store the data for longer; or
• the data relates to an ongoing or potential dispute between us.

Once we no longer need to retain your personal data we will securely destroy or delete it.

Disclosure of your information

You agree that we have the right to share your personal information with other members of the CIMSENSE group for business and marketing purposes. We will not sell your personal information including your mobile number to third parties.

We will disclose your personal information to third parties:

• in the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets; and
• if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, to enforce or apply the terms of any agreement between us; or to protect the rights, property or safety of Lascar Electronic, our employees, agents, customers, or relevant third parties. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your duty to inform us of changes

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your working relationship with us.

Your rights in connection with your personal information

Under certain circumstances, you have the following rights by law:

• the right to request access to your personal information (commonly known as a ‘data subject access request’). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it;
• the right to request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected;
• the right to request the erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no lawful reason for us continuing to process it. You also have the right to ask us to stop processing personal information where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground;
• the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us using the details set out at the end of this Policy;
• the right to request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it; and
• the right to request the transfer of your personal information to another party.

You also have the general right to complain to us (in the first instance) and to the Information Commissioner’s Office (if you are not satisfied by our response) if you have any concerns about how we hold and process your information. Our contact details are set out below. The Information Commissioner’s Office website is www.ico.org.uk. For further information on your rights under data protection law and how to exercise them, you can contact Citizens Advice Bureau (www.citizensadvice.org.uk) or the Information Commissioner’s Office (www.ico.org.uk).

Access to information

You can exercise your right of access by making a request to receive copies of the information we hold on you. You can contact us using the details set out at the end of this Policy.

You will not have to pay a fee to make a request but you must send us proof of identity. In your request you should clearly identify the types of information you wish to receive copies of. We may charge a reasonable fee or refuse to comply with your request if it is clearly unfounded or excessive.

RIGHT TO WITHDRAW CONSENT

In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact us using the details set out at the end of this Policy. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate legal basis for doing so.

Changes to our website privacy policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Our contact details are as follows:

Post: Lascar Electronics, Unit 6 Milford Trading Estate, Blakey Road, Salisbury, SP1 2UD, United Kingdom.

Email: privacypolicy@lascar.co.uk